Truly my home|Recommended: YesSo far I've lived here for I think going on five years . It's my son and my first place together independently away from my parents. It's home It's quiet the parking is good we are close to the pool , the office which the property manager Mrs Pat is amazing to me and has been since my interview I love her she makes me feel safe and it's close to the mail boxes . I have no real complaints or negative comments besides sometimes the maintenance takes awhile but I also know there are other people that need maintenance issues fixed sometimes you have to remind them or inquire about something but it gets done . Everyone minds their business , the staff is helpful and professional , they make sure you get what you need that you are taken care of Going to the pool is nice they've cracked down on making sure that the access to it is better and keeping the people who aren't suppose to be in, out such as random non-residents which I love they keep the whole place gorgeous and you'll hardly ever see trash or litter anywhere which is rare , the laundry room is kept clean just sometimes as normal the laundry machines break down but they get them fixed with the company fixes get done quicker if you also call the hotline the more the staff and residences call they quicker they are at coming Also the availability of the washers and driers are pretty good they have coin and card payment which is awesome the parking is good . I have never had any real bug issues , they seriously do not play about bugs we get regular bug checks and treatments I had one ant issue and reported it , never had another , I had one cockroach issue where I saw a few small ones , never had another again because again they make sure somebody comes out regularly and sprays ALL apartments on a desinated days . Rent can be paid online which I love Mostly I love that this place is safe it's by the park it's close to HEB it's close to a gas station fast food and my sons doctors office and school It's home to us and they make sure you truly feel at home
Great place to live|Recommended: YesGood service
Lived here since 2011. I'm still here|Recommended: YesCheaper than most places. Near a great park across the street . Walking distance to HEB.
A Hidden Gem in Austin. |Recommended: YesThis is a hidden gem in Austin. Is the neighborhood the best No. Do your neighbors look out for each other Yes. This just happens to be one of the last affordable apartment complexes in Austin. I'm hesitant to write this because who wants to let the secret out The maintenance staff is the best I have had in my 10 years in Austin. The front office ladies rock it with a quick smile and wave as they see you. Pat has been here for ages, and she does an amazing job as the community manager. I gave parking 2 stars because it really does suck if you get home after 6 30 pm, but that's to be expected without assigned parking. I've had to hike it across the complex a few times, but no biggie. The grounds are well maintained, and there are lots of shortcuts, so it's an enjoyable walk. I love the neighborhood and the availability of the diverse ethnic food and goods that are all just a hop, skip, and a jump away. There are so many things less than a mile from here. It's also quiet after 10 pm. You can hear your neighbors sometimes, but that is because it was built in the 80's when soundproofing was not a priority. Overall this is a great little place. Small and mighty, you will be lucky to get an apartment here. Most of my neighbors have been here for ages, and I can see why. People here are always armed with a friendly smile and a hello so I can see why people stay so long. I will.
It's a nice place to live.|Recommended: YesThe environment, apartment itself, and the conditions of the appliances are all good. It's the trying to find a parking spot after 7 pm that's problem. More than likely you will have to park out of the confinements of the apartment complex and walk which is no big deal unless you have to make several trips, It's really cozy and I enjoy coming home everyday. I had an issue with an appliance and they responded very quickly and I haven't had an issue with that appliance again. Or any other appliance for that matter.
Cozy, well kept grounds, friendly staff|Recommended: YesI've been here since 2012 and have never had any problems or incidents that weren't immediately addressed. It's within walking distance to a park, the YMCA, and a grocery store. Not too far from multiple schools either. Everything you need is right here.
Ease of rent payment|Recommended: YesThe convenience fee for using credit debit card payment is too high. It should be a flat fee of 10 or so.
N A|Recommended: YesN A
Good place|Recommended: YesAs far as the buildings and staff I think there wonderful We have had so major issues and the problem as addressed and I was always asked if everything was ok. I love the front desk people And I love my little home. No one bothers me and everything is usually clean and maintained. If I could make one suggestion. I think the laundry r9om needs major help. Sometimes I'll swipe my card to pay for a washer and when I need to dry my clothes the card machine is broken. This happens a lot One time the water filled in the washing machine and just sat there. I had to ring out my clothes an move them and pay for another washer. It's a nightmare. Other than that there is nothing worth complaining about.
Need to be improved, repair pool, fence, laundry glass|Recommended: NoI could not enjoy the pool, It is out of service for more than 2 or 3 months. The administration does not repair broken things in complex fence, pool, laundry glass.
Calm, quiet, with kind neighbors|Recommended: YesI moved in here November of 2016. The staff is incredibly considerate, and helpful, the landscaping is clean, and the neighbors in my building are pretty amazing. On New Year's Eve, the neighbors came round and let us know they wanted us to let them know if their party was too loud. I've not had that happen in fifteen years or more. The complex is small, and quiet for the most part, though we're across from the public park, so sometimes the kids get a bit loud. It's nothing, however, that you can't drown out with a little white noise. I certainly don't have to leave the apartment, or blow my ears out with music any more. The staff are awesome, and will work with you, if you can show that obviously you are trying to do what you need to do. They are quite calming to be around, and set me at ease the first time I talked to them. The apartment is huge, and you won't find a better deal without living in a place that's falling apart. This complex is very well maintained, and the maintenance staff is quick, and very good at their jobs. I'm an Austin native, and this is the best place I've lived in twenty years.
Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making A Country Place Apartments your home!
Nice|Recommended: YesOverall it's a nice place to live
We appreciate you taking the time to provide feedback and appreciate you making A Country Place Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better.